Enhance Digital Resilience Through Observability

Embracing IT observability presents organisations with the chance to facilitate proactive issue resolution and performance enhancement, empowering them to navigate intricate IT environments and construct a resilient, customer-centric foundation.

The study reveals that technology leaders in Australian SMEs acknowledge the significance of monitoring but encounter challenges in establishing comprehensive visibility and control over their tech landscapes. Siloed IT operations and complex interdependencies hinder effective monitoring, overwhelming tech teams with alerts and delaying issue resolution. While servers and networks are frequently monitored, end-to-end business processes and infrastructure automation often receive less focus, creating risks for digital service delivery.

This whitepaper discusses the key findings of the study and presents the case for a holistic IT observability approach.